— for Siddhi Vinayak Family Dhaba
Welcome to Siddhi Vinayak Family Dhaba. By accessing our website, placing an order, using our mobile app, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of Services
Our website and app are available for your personal, non-commercial use. You agree not to misuse our services in any way that could harm the restaurant, other users, or violate laws.
2. Ordering and Payment
- Orders can be placed via our website, mobile app, or in person.
- You agree to provide accurate and complete information when placing an order.
- All payments must be made through approved methods (e.g., credit/debit card, UPI, cash on delivery).
- Prices are subject to change without prior notice.
3. Delivery and Pickup
We do not sell your information. We may share your data with:
- Estimated delivery times are provided for convenience and may vary based on location, traffic, and weather.
- You are responsible for providing an accurate delivery address and being available to receive the order.
- For pickup orders, food must be collected within a reasonable time after the ready notification.
4. Cancellation and Refund Policy
- Orders may be cancelled within a limited time frame (usually 5–10 minutes).
- Refunds may be issued for cancelled orders, missing items, or quality issues at the discretion of management.
- All refund requests must be made within [e.g., 24 hours] of the order.
5. Loyalty Program (if applicable)
- Points are earned based on the amount spent and can be redeemed for future orders.
- Points are non-transferable and may expire if not used within a set period.
6. Intellectual Property
All content on our website and app — including logos, menus, images, and text — is the property of Siddhi Vinayak Family Dhaba and may not be reused without permission.
7. User Conduct
You agree not to:
- Use fake names or contact details
- Post offensive, harmful, or misleading reviews or content
- Attempt to hack or interfere with our systems
8. Limitation of Liability
Siddhi Vinayak Family Dhaba is not liable for:
- Delays in service due to external factors
- Health issues arising from undisclosed allergies (please inform us of any allergies when ordering)
- Errors in third-party delivery services
9. Privacy
We value your privacy. Please refer to our [Privacy Policy] for information on how we collect and use your data.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
📞 8954444241
📧 info@siddhivinayakfamilydhaba.com
🏠 Meerut Road Meetli, Near Bharat Petrol Pump HN - NH29B
Customer Responsibility
Service Use
Order & Delivery Terms
Cancellations & Refunds
Loyalty Programs
Limitation of Liability
User Behavior
Privacy Reference
Intellectual Property
Policy Updates
